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How cendana777 Handles Your Personal Data

Your account data — including your registered mobile number, e-wallet details for DANA, OVO, or GoPay, and transaction history — is collected only to keep your account running and your payments moving.

Account Data ProtectedDANA · OVO · GoPay Transactions CoveredNo Third-Party Data SalesAvailable Where Local Law Permits
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cendana777 How cendana777 Handles Your Personal Data
DATA HANDLING PRACTICES

How We Protect and Manage Your Information

Security and data hygiene are built into how we run accounts, not added as an afterthought. Every piece of account data — from your login credentials to your GoPay or OVO wallet reference — is handled under the practices below. Players in Makassar and across Indonesia access the same account protections regardless of which device they use.

Encryption and Account Security Your login credentials and payment references are stored using industry-standard encryption. Session tokens expire automatically after inactivity, so a shared or borrowed device cannot stay logged in to your account.
Cookie and Tracking Policy We use session cookies to keep you logged in across pages and analytics cookies to understand how the mobile lobby is used. You can clear cookies from your browser settings at any time without losing your account data.
Data Retention and Removal Account data is kept for as long as your account is active and for the period required by applicable regulations after closure. Once that period ends, personal identifiers are removed from our active databases on a rolling schedule.
Your Rights and How to Use Them You have the right to request a copy of your data, ask us to correct inaccurate records, or request removal where local law permits. Submit any of these requests through live chat or the privacy form in your account dashboard.
PRIVACY CONTACT

How to Reach Us About Your Data

If you have a question about what data we hold, want to request a correction, or need to report a concern about how your information has been handled, our support team is the right place to start. Reach us through any of the channels below and include your registered account identifier so we can locate your records quickly.

Live Chat Open the chat widget from your account page for the fastest response. Our team can pull up your data record and walk you through a correction or deletion request in the same session.
Email Support Send your data request to our support address with your account ID in the subject line. We aim to respond to privacy-related emails within one business day.
Account Help Centre The Help Centre inside your account dashboard has a dedicated privacy request form. Fill in your details and the type of request — access, correction, or removal — and we will follow up directly.

Common Questions About Your Data and This Policy

These are the questions we hear most often from account holders about how their data is collected, stored, and used. If your question is not covered here, reach out through live chat or the Help Centre form.

We collect your mobile number, a password you set, and the e-wallet type you choose — DANA, OVO, or GoPay. Device identifiers your browser passes are also logged for fraud-prevention purposes.

No. Payment data from DANA, OVO, or GoPay is used only to process your transactions and run fraud checks. It is not sold or passed to unrelated third parties under any circumstances.

We keep your records while your account is active and for the period required by applicable regulations after you close it. Personal identifiers are then removed from active systems on a scheduled basis.

Yes. Contact our support team via live chat or the privacy form in your account dashboard. Include your registered account ID so we can locate and compile your records without delay.

Submit a correction or removal request through live chat or the Help Centre form inside your account. We will confirm receipt and follow up within one business day for privacy-related requests.

We use session cookies for login continuity and analytics cookies to improve the mobile experience. You can clear or block cookies in your browser settings; this does not delete your account or transaction history.

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